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As we all continue to track Hurricane Irma, we must remember there is a possibility of a hurricane making landfall in our area. Now is the time to prepare. Please gather your insurance policies and other valuable papers. Make preparations for your safety and the protection of your property. Claims adjusters will be looking for copies of your insurance policies, recent photos of the property, recent appraisals, and documentation of recent paid bills and receipts for repairs.

R.V. Johnson will be open as soon as the storm passes; however there is a possibility our phone system will not be operational immediately following the storm. In this event, we encourage you to report your claim directly to your insurance carrier to expedite the claims process. Below is a list of our Insurance companies and their claims processing centers’ phone numbers.

Claims Info  
ACE

Phone: 800-945-7461
Fax: 800-687-9847
Email: ACEClaimsFirstNotice@acegroup.com

AIG Phone: 888-760-9195
American Integrity

Phone: 866-277-9871

Auto-Owners

Local: 772-219-3465
Toll Free: 800-783-1269
Fax: 772-219-9538
Email: Stuart.Clm@aoins.com

Avatar Phone: 877-233-3237
Bankers Phone: 800-765-9700
Email: fnol@bankersinsurance.com 
Website: bankersinsurance.com 
Chubb

Phone: 800-252-4670
Email: Specialtyclaims@chubb.com 
Website: http://www.chubb.com/claims/report-a-claim.html

Citizens Phone: 866-411-2742
Cypress Phone: 772-560-5224
FCCI Phone: 800-226-3224
Fax: 800-226-2003
Email: newclaim@fcci-group.com
Federated Phone: 800-293-2532
Foremost Phone: 800-527-3907
Frontline / First Protective     Phone: 866-673-0623
Fax: 321-249-1395
Frontline (Commercial) Phone: 800-675-0145
Heritage

Phone: 855-439-4719 Opt. 1
Email: reportaloss@twrgrp.com

Homeowners Choice Phone: 866-324-3138
Fax: 813-443-0830
Email: FNOL@hcpci.com
Website: hcpci.com/FNOL.html
Lexington Phone: 800-931-9546
Email: lexingtonhomeownerproperty@chartisinsurance.com 
Liberty Mutual Phone: 800-362-0000
Email: commclaimsreports@libertymutual.com
Main Street America Phone: 877-425-2467
Email: FNOL@msagroup.com 
Website: http://www.msagroup.com/policyholder/reportclaimonline.cfm 
MetLife (Property) Phone: 800-854-6011
Fax: 866-743-1546
Email: MET_CAT@metlife.com
MetLife (Auto & Flood) Phone: 800-759-8656
Email: claims@floodpro.net
National Flood Service Phone: 800-796-8656
Old Dominion Phone: 877-425-2467
Philadelphia Phone: 800-765-9749 Opt. 3
Fax: 800-685-9238
Email: claimsreport@phly.com
Progressive (Auto & CL) Phone: 800-274-4499
Website: www.progressive.com/claims 
Progressive (Home) Phone: 866-274-5677
Progressive (Flood) Phone: 866-511-0793
Pure Phone: 888-813-7873
Fax: 888-636-1359
Safeco Phone: 800-332-3226
SafePoint Phone: 855-252-4615
Email: claims@safepointins.com     
Southern Fidelity Phone: 866-722-4995
Fax:813-689-5461
Southern Oak Phone: 877-900-2280
Tapco Phone: 800-334-5579
Fax: 336-584-0094
Email: claims@gotapco.com
Torrent Flood Phone: 877-254-6819
Tower Hill Phone: 800-342-3407
United P&C Phone: 888-256-3378
Universal P&C Phone: 800-470-0599
Fax: 954-958-1206
Universal (direct to agent) Phone: 866-995-6201
Weston Phone: 877-505-3040
Fax: 866-261-8507
Wright Flood Phone: 800-725-9472
Email: floodclaims@weareflood.com
Zurich Phone: 800-987-3373
Fax: 877-962-2567

Vehicle Glass claims Auto-Owners; Safeco; Progressive; Safelite – Phone:  877-492-7768

Please keep this information available for your use during the remaining hurricane season. Get more information about hurricane preparedness on our blog.

Posted 8:35 AM  View Comments

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R.V. Johnson Insurance
2041 E. Ocean Blvd. Stuart, FL 34996 | Ph: 772-287-3366 Fx: 772-287-4439 TF: 800-273-9800 | Hours: M-F 8am-4.30pm
400 N. Cypress Drive, Ste 24, Tequesta, FL 33469 | Ph: 561-745-8894  Fx: 561-745-8871  TF: 866-556-6766 | Hours: M-F 8.30am-5pm
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